Hareesh Kp
Cloud Service Delivery Manager at Amazon Web Services Aws
Based in Bengaluru, India
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Seniority
Manager
Department
Information Technology
Location
Bengaluru
Industry
IT Services and IT Consulting
Company size
155K
Contact information
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h•••••••@amazon.com
Phone
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Background
About Hareesh Kp
Results-driven Service Delivery Manager with 14+ years of IT experience in on-premise datacenter technologies and cloud solutions (AWS, Azure). Expertise in managing end-to-end service delivery, ensuring SLA compliance, governance, and escalation management to drive exceptional customer satisfaction and operational excellence. Proven ability to align IT services with business objectives, optimize service availability, and lead continuous service improvement initiatives. Adept at financial management, ensuring cost-effective service delivery while maintaining high customer trust. Strong technical and leadership acumen, providing strategic guidance on infrastructure, cloud, and IT operations. Highly adaptable, with a rapid learning curve in new technologies, ensuring seamless service transitions, automation, and efficiency improvements. Skilled in ITIL best practices, problem-solving, incident resolution, and stakeholder management, fostering collaboration between technical teams and business leaders to enhance service performance and drive innovation.
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