Verified recordIT Services and IT Consulting

Hari Prasad

Business Analyst at Quad Infotech Inc

Based in Bengaluru, India

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Seniority

Staff

Department

General Business & Management

Location

Bengaluru

Industry

IT Services and IT Consulting

Company size

Contact information

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h•••••••@quadinfotech.com

Phone

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+91 ••• •••• ••••

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Background

About Hari Prasad

Tech Enthusiast with a strong involvement in the tech community, attending Tech meetups of Microsoft and Apple and providing tech speeches, coaching, and counseling at colleges. Key qualifications include: 8+ years of experience, including 2 years of team handling and 2 years and 6 months of technical escalation. Proficient in technical escalation handling, specializing in software installation, troubleshooting, networking, TCP/IP, Windows and Linux operating systems, VMWare, monitoring, diagnostic procedures, product support, and IT support. Demonstrated results: Increased customer issue resolution time by 25%, implemented link sharing to boost team productivity by 30%, and improved closure rates. Passionate about leveraging my expertise to drive success and contribute to the dynamic field of technology.

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