Hariom Vaishnav
Quality Assurance Specialist at Tata Consultancy Services
Based in Pune, India
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Seniority
Staff
Department
Other
Location
Pune
Industry
IT Services and IT Consulting
Company size
696K
Contact information
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h•••••••@tcs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Hariom Vaishnav
With over 4 years of professional experience in the UK Life & Pension (Insurance) sector, I have honed my skills in Process Improvement and Quality Management. I possess a strong expertise in these areas, allowing me to effectively enhance processes and ensure high-quality standards. Adept at providing trainings, resolving customer complaints, and overseeing process quality, I have demonstrated excellent management skills while serving as a Quality Administrator for three distinct teams, comprising a total of 25+ full-time employees. Through leading by example, I consistently achieve Service Level Agreements (SLAs), Quality SLAs, and impart best practices and process improvement ideas.
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