Harjas Singh

Background

About Harjas Singh

Experienced Professional in Creating workflows and estimates for new scopes and aligning team members with the optimised approach.Providing solutions and executing strategies on different projects across multiple teams for error-free and smooth delivery. Providing Oracle NetSuite Solutions by connecting with business users to gather the requirementsConfiguration of the Mobile Studio Dashboard for analytics purposes and to understand user patterns Design, develop, and test technical solutions for software projects in different domains. Offshore coordination with team members and maintaining communication between project teams to ensure no silos occur in deliverables. Create engaging pitch decks with personalised solutions for the clients. Creating a SOW to outline the exact deliverables for the clients and overlooking day-to-day activities : • Certified Salesforce Marketing Cloud Email Specialist • Certified Salesforce Marketing Cloud Administrator • Certified Salesforce Marketing Cloud Consultant • Workato Automation Pro I, II, • MoEngage Campaign Management, MoEngage Analytics Expert • HubSpot Email Marketing, HubSpot Inbound Marketing • Google Analytics Certified, Google Ads Display Certification • SQL Essential Training : • Developed and delivered 4500+ Email, SMS, and WhatsApp campaigns during my Salesforce journey. • Implemented API triggered email campaigns for real-time, automated communication with customers. • Conducted internal training sessions to enhance the skills and knowledge of team members: • Implemented solutions to automate business processes and campaigns using Salesforce Marketing Cloud. • Proficient in Salesforce Marketing Cloud automations, Journey builder, and other SFMC studios. • Created algorithm, technical workflows, estimates for new scopes, and aligned team members with optimized development approaches.