Harjot Kaur

Background

About Harjot Kaur

With over 8 years of experience in operations, logistics, and sales management, I bring a strong track record of success in team leadership, process optimization, and delivering exceptional customer service. Proficient in utilizing MS Office tools (Excel, Word, Outlook, and PowerPoint) alongside expertise in QuickBooks and bookkeeping. Adept at strategic planning, budget management, and driving impactful sales initiatives. Experienced in coordinating operations, optimizing workflows, and collaborating across teams to achieve business objectives. Passionate about leveraging my versatile skill set to excel as a Senior Customer Operations Manager at Relay, enhancing operational efficiency, elevating customer experiences, and fostering a culture of innovation and continuous improvement. With extensive experience, I efficiently handle the hiring process, conduct interviews, oversee onboarding, provide training, and manage day-to-day operations to ensure business success.