Harminder Singh
Customer Service Associate at Amazon
Based in Perth, Australia
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Seniority
Staff
Department
Customer/Client Service
Location
Perth
Industry
Software Development
Company size
767K
Contact information
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h•••••••@amazon.com
Phone
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Background
About Harminder Singh
Currently working with AMAZON India since Aug, 2018 as a Service Associate with core expertise in handling and resolving customer concerns in an efficient and professional way through Email, phone and chat. I have expertise in understanding business process and developing scope document and knowledge article to effectively handle issues. Working closely with team and business to provide effective solution to the clients and driving customer retention. Experience with presentation development and working with Excel & Word application. I have also worked for 6 months with TCS as a customer service executive, where I used to work on customer documentation verification and escalate unresolved customer queries to the next level.
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