Harold Ruiz
Itio Global Operations Manager at Align Technology
Based in Costa Rica
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Seniority
Other
Department
Other
Location
Costa Rica
Industry
Medical Equipment Manufacturing
Company size
13K
Contact information
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h•••••••@aligntech.com
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Background
About Harold Ruiz
Sixteen years of progressive experience in different Service Desk ecosystems, leading IT support Representatives, and shared services frontline and backend groups. Proven team development-oriented skills as a contributing and as a participant. Demonstrated initiative, proactivity, ethics, and integrity recognized by increasing levels of responsibility and decisions based on KIP metrics and data. SKILLS/ABILITIES • Executive Program in Digital transformation strategies (INCAE) • Scrum Master • ITIL v4 • Desgin Thinking in Customer Experience Certification • Human Resources certifiction • Lean Six Sigma • Neuroscience in the development of human talent Work Shop
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