Harrison Lott

Background

About Harrison Lott

Experience Coulter Express Car Wash Shift Lead / Trainer / Customer Service Representative Edmond, OK | April 2019-present • Provide excellent customer service • Promoted to shift lead and trainer in Dec. 2021 • Assist the manager with any needed daily duties • Resolve customers’ comments and concerns • Manage cash drawer • Train new employees • Promote member subscription service to customers • Perform maintenance to wash equipment as needed YayDude OKC / Athena Institute Marketing Assistant Edmond, OK | Aug. 2018-April 2019 • Created social media posts for a wide array of clients • Set up Mailchimp email templates for clients Masters Car Wash Detailer Edmond, OK | Feb. 2017-Aug. 2018 • Provide excellent customer service • Completed full interior and exterior details on vehicles • Cleaned wash tunnel and performed maintenance as needed Oklahoma Gazette Research Assistant Oklahoma City, OK | Summer 2011-2013 • Hand-tallied thousand of written voter ballots for 100+ categories in the annual Best of OKC awards Skills Summary • active listener • communication • computer/tech skills • customer service • deadline/detail-oriented • grace under pressure • problem-solving • time management Education Bachelor of Business Administration/Marketing University of Central Oklahoma Edmond, OK | 2021 • Overall GPA of 3.19 • Dean’s Honor Roll (spring 2017, fall 2021) • Strategic management capstone course Diploma | Edmond Memorial High School Edmond, OK | 2016 • Principal’s Honor Roll (4 years) • 29 ACT score • Member of National Honor Society, Key Club International and Movie Club