Harrison Miller

Background

About Harrison Miller

I am an Integration Specialist at Expedia Group, where I answer inbound calls for integrated property managers and help them resolve various issues regarding channel management integrations with the Vrbo platform. I have over 2.5 years of experience in this role, and I have mastered the tools and processes to become a subject matter expert and a mentor for new hires. I have also adapted to a work-from-home setting and excelled in meeting monthly metrics, often volunteering to work overtime to handle the high volume of calls and cases. My core competencies include Salesforce mastery, XML knowledge, communication, leadership, and problem-solving skills. I use these skills to read and understand the integration feeds onto the Vrbo system, to collaborate with other teams and tools, and to provide effective and efficient solutions to the customers. My mission is to incorporate my experience and knowledge for growth and innovation in the consumer services industry, and to learn, lead, and inspire an allied environment. I am passionate about hospitality and tourism, and I have a bachelor's degree in entrepreneurship with a cognate in this field.