Harrison Willis
Knowledge Base Technical Writing & Adult Learning Consultant at Atypical
Based in New York, United States
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Seniority
Other
Department
Other
Location
New York
Industry
IT Services and IT Consulting
Company size
4
Contact information
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h•••••••@atypicalit.com
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Background
About Harrison Willis
Versatile and strategic learning & development specialist, technical writer, and B2B consultant with over a decade of experience in adult education, operations, and support. I create powerful training content and support documentation that blends technical clarity with accessible, human-centered language. My goal is to empower users and businesses alike—through education, communication, and clean, scalable processes. Currently consulting for Atypical IT, I build robust technical documentation and develop training solutions for high-touch clients. I specialize in areas like password management, network security, and passkey adoption—delivering both recorded content and live instruction. My background includes nearly 7 years at Apple as a Creative Trainer, where I honed my ability to translate complex technology into meaningful, engaging education for all learners. I bring a deep creative foundation from my B.F.A. in Transmedia (Filmmaking) from Syracuse University and continue to apply a multidisciplinary approach to communication, strategy, and user education. Areas of Expertise: • Technical Writing & Copywriting • Learning & Development Strategy • Adult Learning Theory & Facilitation • Operations & Workflow Optimization • B2B Consulting & Client Enablement • Multimedia Production & Instructional Design • Executive Coaching & Internal Training
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