Harry Richardson

Background

About Harry Richardson

Over 33 years of experience in IT systems, with 28 years of program management experience supervising large, complex system design, system installation, system testing, system security and security assessment projects. A senior program/project manager,(PMP, Lean Six Sigma Greenbelt and CSM certified) experienced in leading business development, delivery of information systems and integration services to government (defense and civilian) and commercial customers. Strengths include managing multiple projects and working extensively in project implementation, coordination, client communication, quality and timeliness of service resource, and budget/financial management (including EVMS). Achievements Increased revenue by identifying $1.4M in new business Reduced cost overruns and delays by implementing project management best practices Achieved $1.2M savings by implementing technology to reduce maintenance and support costs Saved $325K by changing strategy to hire and deploy resources Improved communication between VA and its clients by implementing web application Decreased hold times by 150% for VA Customer Support by implementing IVR technology Redesigned Veterans Online Application, that supports providing benefits to over 1M Veterans Migrated 3M Veterans to new content, business process, and knowledge management technologies Improved execution by simplifying SDLC processes- reduced deliverables, checkpoints and tools Exceeded growth target goal by 20% by signing on $300K in new business Clearance: Top Secret, July 2019