Harry Simpson
Product Support Manager at Caseware
Based in Limoges, Canada
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Seniority
Manager
Department
Customer/Client Service
Location
Limoges
Industry
Software Development
Company size
602
Contact information
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h•••••••@caseware.com
Phone
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Background
About Harry Simpson
Over 15 years of experience working in and leading globally distributed Support & Development teams in the B2B space. Proven ability to communicate cross functionally, facilitating end to end needs analysis to solution deployment. Committed to going above and beyond to proactively identify solutions or workarounds. Championing; Triage, Bug/Feature Reporting and implementation as required. Strong focus on iteration and improvement of all tech enabled tools and team processes to maximize efficiency without sacrificing quality. IT Generalist with deep technical knowledge of System Administration in Desktop, Server and MSP environments.
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