Harry Tseng

Background

About Harry Tseng

IT Professional with a dedication to customer relations and quality of service. Experienced in working with multiple aspects of IT, ranging from Support Desk, Desktop Support, System Administration, and Telecommunications. •15+ years of IT project and support experience with North Jersey Media Group •Office Relocation Project: Telecommunications representative on a successful project of closing the main headquarter facility within budget and executed within time frame to two other main offices (over 500 employees) •Hard worker that values efficiency; takes initiative and ownership of his work and ensures any project or task taken on is fully completed and produces results •Proven success negotiating with departmental heads to address issues and implement effective solutions; continually demonstrating leadership, critical thinking and problem solving capabilities •Strong analytical and planning skills, with the ability to multi-task and prioritize work assignments to meet deadlines and surpass performance goals Specialties: VMware Horizon View 5.5/6/7, VMware vCenter 5.5/6, LiquidwareLabs ProfileUnity, Simplivity HCI, Wyse Management Suite, Teradici Management Console, Lenovo LTM, Microsoft Office Suite, Windows 10/7, Siemens PBX Phone Systems, Voicemail, VoIP, Siemens ACD ProCenter, WIndows, Android, and iOS Mobile Devices, Cisco Routers and Switches, TCP/IP, DNS, DHCP, Putty, PRIs, BRIs, POTs, Customer Relations, Project Management, CompTIA A+ Certification