Harsh Arora

Background

About Harsh Arora

As a Security Systems & Operations Analyst, I specialize in supporting and monitoring critical infrastructure through GSOC environments and enterprise security systems. With a foundation in software development and hands-on experience in incident response, access control, and technical support, I bring a hybrid skill set of security operations and IT troubleshooting. I support day-to-day corporate security operations at Suncor’s GSOC by coordinating field responses and documenting incidents. I assist with access control and video management systems such as Lenel and XProtect, and collaborate with site teams and technical advisors to ensure smooth resolution of security-related issues. Previously, I handled triage operations across Western Canada, ensuring timely resolution and documentation of field-level incidents. My technical toolkit includes SQL, Microsoft Office Suite, Visual Studio, and various service desk platforms. I combine this with strong communication and cross-team collaboration skills to deliver responsive, user-centered support in high-pressure environments. Diploma in Software Development — Bow Valley College Passionate about infrastructure security, automation, and continuous improvement Always open to new challenges in SOC, GSOC, and application support environments