Harsh Goel

Background

About Harsh Goel

I am Harsh Goel, Senior Product Manager, CSPO, SAFe POPM, Immediate Joiner with over eleven years of experience in product management, specializing in creating transformative solutions across various sectors, including BFSI, Fintech, Healthcare, Life & Annuity Insurance, and Educational Technology. My career has been dedicated to driving the development and launch of innovative web and mobile products, where I excel at translating complex customer needs into actionable product strategies. I have a strong background in cloud architecture, Agile methodologies, and data-driven decision-making, which allows me to enhance organizational performance effectively. Throughout my career, I have successfully led cross-functional teams through the entire product lifecycle, ensuring alignment with business goals and customer needs. I am particularly proud of my ability to implement AI-driven solutions that have significantly improved user engagement and revenue growth. With a proven track record of delivering high-quality, impactful products, I am committed to fostering collaboration and driving customer satisfaction in every project I undertake. Key Achievements: Spearheaded the launch of a new mobile application at Ultimate Kronos Group, contributing to an 8% increase in revenue in Q1 post-launch. Led initiatives that resulted in a 12% increase in downloads and higher daily active users through continuous analysis of legacy app performance. Developed a robust post-sales support model at Guardian Life Insurance, increasing customer retention and revenue retention by over 75%.