Harsh Krishna

Background

About Harsh Krishna

A professional with experience in retail, operations, and people management, typically excelled in overseeing store operations, optimizing processes, and managing teams. My background includes handling daily retail activities such as inventory management, sales strategies, and customer service. In operations, ny focus was on streamlining workflows, improving efficiency, and implementing best practices. Their people management experience involves recruiting, training, and developing staff, as well as resolving conflicts and enhancing team performance. This combination of skills ensured smooth operations and a positive work environment, driving both customer satisfaction and business success. Technical Forte: •Excel : Vlookups, Hlookup, Xlookup, Pivot Table, Power Query, Data Cleaning etc. •Power BI for interactive dashboard creation and data Visualisation/Analysis. •Canva for data presentations. •Well equipped with the operations of Generative Pre-Trained Transformers (Artificial Intelligence) and prompt entries to quicken the data analysis to achieve the overall efficiency of the organisation. •Familiar to operate any CRM tools. •Sharpened Business Analysis Accumen •Well equipped on working with Freshdesk /Helpdesk escalation and resolution. Non Technical Forte: •*Business Risk Analysis* •Business Communication •Analytical Thinking •Operation Control •Efficiency Management •People Management •OTC Sales •Client Servicing (B2C) •Hospitality •Problem Solving