Harsh Nagar

Background

About Harsh Nagar

I am a BBA aspirant Customer Care executive with an experience of 2 years in customer handling and team management, Product Executive & Order and Shipment Executive | March 2022 CAR IQ Technology { Pune, Maharashtra)- present • Worked as a Customer problem assistant and provided on calls/Mail solution with a magnificent satisfactory rate. • Trained for 2 months for dealing with the customer as a customer care agent. Team Leader | June 2021 - March 2022 Techno task Business solutions Pvt. Ltd" • Working as the team Leader (TL) in Meesho customer support and online solutions. Accountable for handling senior callbacks and the escalated mails. • Responsible for resolving issues in the process of customer service and tracking the procedure to achieve the given target with 100% goal achlevementina civen cimme. • Assigned with assisting the agents team to supervise the quality of work and ook after their performance Customer Executive VERTEX Solutions pvt.It| December 2019 - January 2021 • Worked as a Customer problem assistant and provided on call solution with a magnificent satisfactory rate. • trained for 2 months for dealing with the customer as a customer care agent