Harshad Bhamare
Process Specialist at Infosys
Based in Pune, India
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Seniority
Staff
Department
Information Technology
Location
Pune
Industry
IT Services and IT Consulting
Company size
366K
Contact information
Reveal Harshad's email and phone
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h•••••••@••••••.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Harshad Bhamare
E & ICT – IIT Roorkee certified Cloud Computing and DevOps professional. Dedicated BPO professional with 10+ years of experience in service industry. Skills- DevOps Tools- Git, Jenkins, Docker, Kubernetes, Puppet, Ansible, Nagios, ELK, Terraform. Microsoft Azure IaaS, AWS IaaS. SLA Compliance; Process Compliance; Customer Interaction; Knowledge Management; Process Reengineering. Maintain work tracker & quality tracker and generate daily, weekly, monthly reports. To create process manuals, SOPs etc. Transition Co-ordination; Customer Orientation; Analytical Ability; Driving Organizational Results; Learning and Innovation; Client Centricity and Business Metric Management; Knowledge of Operations Processes; Knowledge and Continuous Improvement Management; SLAs and Performance Management.
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