Verified recordIT Services and IT Consulting

Harshdeep Arora

Senior Consultant at Infosys

Based in Pune, India

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Seniority

Manager

Department

Information Technology

Location

Pune

Industry

IT Services and IT Consulting

Company size

366K

Contact information

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h•••••••@••••••.com

Phone

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+91 ••• •••• ••••

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Background

About Harshdeep Arora

I help enterprises scale smarter by building resilient cloud and infrastructure ecosystems. 10+ years of hands-on experience managing IT infrastructure and cloud operations across Fortune 500 environments Delivered 99.9% uptime and 98% SLA compliance for global clients in telecom, banking, and energy sectors CAREER HIGHLIGHTS Discovered 100+ enterprise workloads with 95% accuracy using RVTools and Matilda Cloud for a major U.S. telecom Reduced security incidents by 20% via proactive patching, vulnerability management, and hardening strategies Led AWS cost optimization for a global insurance firm by right-sizing instances and improving tagging strategy Built & maintained VMware clusters across 3+ enterprise projects, achieving consistent 99%+ uptime AREAS OF EXPERTISE Cloud Infrastructure (AWS, EC2, S3, Auto Scaling) Data Center & Server Management ITIL-Based Service Operations Windows Server | VMware vSphere Security & Compliance | SLA Governance Incident / Change / Problem Management TECHNICAL SKILLS Cloud: AWS (EC2, S3, VPC, IAM, CloudWatch, ELB) Virtualization: VMware vSphere 5.x/6.x, ESXi OS: Windows Server (2003–2019), Linux Tools: ServiceNow, Jira, AppDynamics, Symphony Networking: DNS, DHCP, VPN, Route53, VPC

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