Harshit Arora

Background

About Harshit Arora

I’m a PMP-certified Project & Operations Manager with 9+ years of cross-industry experience delivering high-impact business solutions, leading large teams, and managing programs across strategy, operations, content, and AI innovation. My journey has led me through leadership roles in companies like Justdial and PhonePe, where I’ve delivered measurable results in project delivery, category development, process optimization, and stakeholder alignment. At Justdial, I led a 120-member content team, launched AI-based image & text relevancy solutions, and created a robust SEO keyword strategy that increased product visibility across B2B categories on JDmart. At PhonePe, I managed a 190-member freelance gig force, delivering client projects on time and under budget. I’m experienced in tools and technologies like SQL, Jira, Excel, and Google Analytics, and bring a strategic mindset to process design, KPI tracking, and scalable team development. My strengths lie in stakeholder communication, simplifying complexity, and aligning tech, ops, and growth goals. Let’s connect if you’re looking for someone who can turn chaos into clarity, ideas into execution, and strategies into sustainable success. Areas of Focus: Project Management | Business Operations | AI Tools for Workflow Automation | SEO & Digital Category Structuring | Team Leadership | Agile Delivery | Program Strategy | Cross-functional Collaboration