Harshit Mangla

Background

About Harshit Mangla

Results-driven and highly skilled registry professional with extensive experience in registry operations, team leadership, inventory management, and customer service. Currently serving as a Retail Sales Supervisor at Strathcona Registry, I have a proven track record of efficiently handling complex transactions, training staff, resolving customer concerns, and streamlining workflows to enhance productivity and service excellence. Areas of Expertise: Registry Operations & Compliance: Proficient in operator services, corporate services, restricted licenses, confirmation letters, AMVIR products, and vehicle registrations. APPRES & SPIN 2 Services: Extensive experience in personal property registration, lien searches, and land title searches. RC3, Rentals & Invoicing: Skilled in processing rental logs, invoicing account holders, and ensuring financial accuracy. Financial Accuracy & Inventory Control: Expertise in stage reports, balancing cash-outs, processing senior discounts, and managing stock. Staff Training & Team Leadership: Effectively mentor and guide employees, ensuring compliance with registry policies while fostering a collaborative and productive work environment. Customer & Account Holder Relations: Well-versed in handling dealership accounts and maintaining strong professional relationships with regular customers. Conflict Resolution & Operational Efficiency: adept at handling escalated customer concerns, implementing creative solutions, and optimizing office operations. Flexible and Adaptable Work Approach: Ability to travel between multiple locations, adjust schedules based on workload, and ensure seamless workflow across sites. I have built strong professional relationships with staff, customers, and account holders, ensuring smooth coordination and efficiency in registry operations. My deep understanding of Strathcona Registry's processes and network, combined with my ability to implement innovative solutions to increase productivity, allows me to contribute significantly to operational success.