Harshitha Shettigar
Business Analyst at Infosys
Based in Mangaluru, India
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Seniority
Staff
Department
General Business & Management
Location
Mangaluru
Industry
IT Services and IT Consulting
Company size
366K
Contact information
Reveal Harshitha's email and phone
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h•••••••@••••••.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Harshitha Shettigar
At Infosys with designation Business Analyst, our team thrives on delivering impeccable service, and my role as a Business Analysts in PwC project centers on managing ServiceNow applications and incidents, a testament to our commitment to customer satisfaction. I've honed skills in SQL, Alteryx, Power BI, and Tableau, crafting dashboards that illuminate team performance and ticket resolution rates. I also travelled to Mexico to support client on-site. Recognized as a Subject Matter Expert, I facilitate knowledge sharing and resolve complex issues, ensuring our deliverables maintain a 100% quality standard. My analytic capabilities have not only optimized our project outcomes but also earned me the 'Rising Star' award, underscoring my dedication to continuous improvement and operational excellence.
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