Harvey E. Tillman

Field Service at Service

Based in Houston, United States

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Seniority

Staff

Department

Operations

Location

Houston

Industry

Furniture and Home Furnishings Manufacturing

Company size

11 to 50

Contact information

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Email

1 credit

h•••••••@servicolimited.co.uk

Phone

5 credits

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Background

About Harvey E. Tillman

Strong Leader with domestic and international operations experience focusing on the service industry. Demonstrated track record of success driving business growth, process development and profit maximization. Developed business growth and market penetration through both strategic and tactical organizational skills. Managed business unit forecasts and P&L budgets driving operational excellence and efficiency while maximizing shareholder value.|P&L Management|Sales Management Email: Hetsport123@gmail.com Manager excelling in service and operational management by developing high performing work teams and processes. Expertise in field service operations, P&L management, forecasting and cost and revenue management. Able to drive business development and operations growth by providing value added solutions to drive immediate and future growth using systematic and proven process with cost-effective improvements and providing superior customer service and support. Core Competencies: • P&L management • Data analysis • Forecasting • Strategic Business Vision & Innovation • New Business Growth • Leadership • Talent management • Training & Mentoring Accomplishments: • Spearheaded development of field service organization by recruiting top performing personnel at all levels and designing state of art tool sets. • Developed a new quote process that automated proposals and built a database to track equipment revenue, costs and margin and reducing quote cycle by 25%. • Established a training center with all products manufactured and other non-oem products to provide training to all field service personnel. Included was a federally approved apprenticeship program for developing new employees. • Established a service call program that provided additional revenue and bottom line profit. Contact me at hetsport123@gmail.com for any service operations opportunities

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