Hashim Raza
Dgm and Head Corporate Service at Maruti Suzuki India Limited
Based in West Delhi, India
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Seniority
Other
Department
Other
Location
West Delhi
Industry
Motor Vehicle Manufacturing
Company size
48K
Contact information
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h•••••••@marutisuzuki.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Hashim Raza
A competent professional having 22 years of experience in managing after-sales operations of Automobile business with key focus on ensuring best customer service. Specialization in Channel Partner (Dealer /Network development) management of Automobile business in India. Worked as Service Head in Regions of North, South and West of India in Maruti Suzuki India Ltd-India's largest automobile company. Expertise in After sales - Dealer Development, Service Strategy Planning and it's implementation, Manpower Skill Enhancement- Sourcing and Training, Product Development and Service readiness of new product launches,Spare Parts Management. Start up experience at MSIL- Starting Corporate (Institutional) Service Department/Division by Ensuring Tie up with corporates/Fleet/leasing companies and further leveraging relationship to enhance customer service retention in these segments. Leadership- Have successfully lead large teams in a cross-cultural environment towards achieving organizational goals.
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