Hasini Balage
Project Officer- Southern Cross Postgraduate Association at Southern Cross University
Based in Gold Coast, Australia
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Seniority
Staff
Department
Operations
Location
Gold Coast
Industry
Higher Education
Company size
2.7K
Contact information
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h•••••••@scu.edu.au
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Background
About Hasini Balage
Proficient in banking application operations, especially Finacle Core Banking, ensuring compliance and efficiency. Skilled in driving continuous improvement through software development and project management.Acknowledged for expertise in technical RFPs, patch deployment, and module customization, fostering productivity and user experience. During the COVID-19 pandemic, successfully managed transitions to online training, resulting in reduced vendor support costs.Capable of incident management within SLAs and providing technical support for End of Day activities, ensuring minimal disruptions. Previous roles demonstrated skills in reporting, knowledge sharing, and system migrations. Proficient in SQL, XML, scripting, and automation for quick issue resolution and client satisfaction.Received Lean Six Sigma Yellow Belt for launching a knowledge platform. National and international level award-winning systems implementation. Dedicated to using technology for efficient, high-quality banking operations.
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