Hassouni Youssef

Background

About Hassouni Youssef

System and Security Administrator | IT Support Specialist With over 6 years of experience in system administration and cybersecurity and over 5 years in IT Su, I have developed a strong passion for technology and continuous learning. My expertise spans across managing IT infrastructures, handling incidents, and ensuring seamless coordination with vendors and internal teams. Currently, I serve as a support engineer, where I manage Office 365, Windows Servers, Fortinet, Darktrace, Aruba, and Alcatel telephony solutions. I am responsible for Level 2 incident management, infrastructure coordination, and enhancing security protocols across the organization. In previous roles, I have provided IT support and service desk solutions for large-scale environments, such as Eurocontrol and Metro Cash and Carry, where I handled user access management, hardware and software maintenance, and network configurations. My technical skill set includes: Windows Server & Office 365 administration. Fortinet security fabric management. Aruba monitoring. Alcatel-Lucent telephony solutions. Canon uniflow. ITSM tools like ServiceNow and HPSM9. I am fluent in French, English, Arabic, and have a basic understanding of Dutch, which allows me to work in diverse environments and collaborate across international teams. Feel free to connect with me for opportunities in systems administration and IT support L2.