Heather Bollman

Background

About Heather Bollman

Experienced Senior Executive Assistant with over 15 years of expertise in supporting senior-level executives. Demonstrates excellent written and verbal communication skills, outstanding management of complex multi-time zone calendaring, and exceptional organizational skills with keen attention to detail. Proficient at building and maintaining strong business relationships, utilizing exceptional communication and interpersonal skills. Proactively employs independent decision-making abilities to support executives effectively. Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other productivity tools. I view myself as a strategic business partner, dedicated to ensuring the success of the executive team and the organization as a whole.I thrive in a dynamic work environment, where I engage with customers, colleagues, and management alike. I am known for being friendly, courteous, and tactful, fostering positive relationships and ensuring precision in all aspects of my responsibilities. Moreover, I take pride in my ability to support and guide my peers through coaching and mentoring, always eager to share my expertise.With a strong sense of duty and urgency, I am committed to delivering timely and high-quality work. My specialties include executive administration, project coordination, complex calendaring, event and meeting planning, travel arrangements, analytics, and office operations. I am proficient in MS Office Suite, Concur, Ariba Guided Buying, and Zoom. I leverage my skills and experience to drive efficiency and excellence, contributing to the success of the team and the organization.I am fascinated by the potential of Artificial Intelligence (AI) and its ability to transform how I work. As an Executive Assistant, I have found AI to be an invaluable tool for assisting my productivity, creativity, and efficiency.One way I utilize AI is in emails. The ability to generate professional, clear, and concise emails saves me significant time and allows me to focus on more complex tasks. AI provides me with quick drafts that I can personalize and refine before sending.In addition to emails, I leverage AI for drafting procedures, reports, and meeting agendas. It helps me format documents efficiently and concisely. I am excited to discover new ways to further integrate these tools into my work as an Executive Assistant. I truly believe that embracing AI helps me stay ahead in an increasingly digital world, allowing me to provide exceptional support and contribute to the organization's success.