Seniority
Staff
Department
Sales & Business Development
Location
United States
Industry
Retail
Company size
49K
Contact information
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h•••••••@nordstrom.com
Phone
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Background
About Heather Bowles
Multidisciplinary operations leader and executive assistant with 15+ years spanning retail beauty and luxury real estate. Known for elevating client experience, tightening compliance, and enabling high-performing teams. I’ve supported $28M–$35M brokerages and top-producing teams by standardizing workflows across multiple offices, delivering multi-channel marketing, and running audit-ready operations—while mentoring teams to execute consistently under pressure. What you can count on: Client-first service that builds loyalty—in-store, online, and across transactions. Calm, detail-driven execution under high volume and tight timelines. Compliance rigor (NWMLS, WA license laws) and documentation excellence. Training, onboarding, and process improvement that scales. Tech-forward workflow management: Microsoft 365, Google Workspace, Salesforce/CRMs, Adobe, POSI thrive where empathy meets precision—helping teams deliver reliable, high-quality outcomes while creating experiences people want to return to. Core strengths: Office management • Executive support • Scheduling • Data/contract management • Marketing enablement • Event logistics • Inventory & vendor coordination • Training & documentation • Cross-functional collaboration
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