Heather Breitbeil

Background

About Heather Breitbeil

Dedicated Senior Account Manager with experience managing Fortune 500 accounts, developing and securing relationships within client organizations, and ensuring client adoption and engagement. I develop a positive working relationship and rapport with clients, as well as internal teams, to ensure the client receives the best service possible. This attention and fostering of client relations has consistently led to an outstanding client retention rate (100% in the last year) as well as consistent and frequent up-sells that exceed forecasts and goals. I proactively seek to provide best practices to my clients to ensure they are leveraging the product to the fullest. I set myself apart given my attention to client success, ability to balance a pipeline of enterprise accounts, and to work internally in order to deliver the best product possible. I have often been tasked with developing improved processes and offering expertise on improving account management strategies.