Heather Crank
Customer Service Representative at Empire Access
Based in Honeoye, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Honeoye
Industry
Telecommunications
Company size
106
Contact information
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h•••••••@empireaccess.com
Phone
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Background
About Heather Crank
Relationship-driven professional with over fifteen years of experience developing and deepening the client base for multiple U.S-based brands. Recognized for highly consultative and facilitative behaviors. Excellent written, verbal, and presentation skills; comfortable interacting with all enterprise levels, stakeholders, external vendors, and clientele. An effective program and project manager with strong attention to detail; capable of managing simultaneous complex efforts. Professional and inclusive leadership style, comfortable working independently or as a team leader. • Problem Solving • Strategy & Planning • Training & Coaching • Critical Thinking • Budget & Finance • Professional Presentations • Market Research • Project Lifecycle • Continuous Improvement
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