Heather Gabrysh

Background

About Heather Gabrysh

I am interested in roles that allow me to utilize my coaching and leadership skills, and my ability to navigate others through challenging circumstances with compassion and poise. I have a passion for creating and contributing positive employee, client and team experiences. I am skilled at mentoring others, while also seeking strong mentors for myself. I believe that building a positive culture that encourages reaching potential. STRENGTHS • Advocate for growth of individuals and, in turn, the organization • Strong facilitator of workshops with a focus on client experience, self-reflection and inspiration • Superior problem resolution skills with proven track record of turning ‘negatives into positives’ • Consistent at exceeding clients’ expectations with outstanding service • Belief that each interaction is a loyalty-building, relationship-strengthening opportunity • Effective leadership skills; resourceful in achieving goals and helping others turn their potential into performance; empowering success • Solid understanding of the 'business of banking' with the ability to develop a results-exceeding team • Ability to provide new solutions and opportunities to clients, resulting in excellent client experience measurements • Detail oriented, concise and committed • Creative and teachable, with the confidence and drive to thrive • Exceptional verbal, written and listening skills • Strengths development and goal coaching • Meet challenges with determination, accountability, enthusiasm and transparency