Heather Goodwin

Background

About Heather Goodwin

As a results-driven retail leader with 20 years of experience in retail and customer service, I specialize in elevating the customer experience and driving both sales and operational excellence. I take pride in blending service and strategy to deliver strong sales performance and consistent growth. Throughout the years I have successfully led store teams to meet and exceed sales goals, improve key performance indicators (KPIs), and create memorable shopping experiences that build customer loyalty. I bring a strong understanding of visual merchandising, talent development, and retail analytics to every role I have had the pleasure of holding, past and present. I thrive in a fast-paced, customer facing, environment where every decision impacts the brand. Whether I'm leading a floor set, coaching a new hire or analyzing weekly sales reports, my focus will remain on driving results and the customer experience. Let's connect! I am open to new opportunities and conversations around leadership, retail innovation and the customer experience.