Heather Hoak
Service Coordinator at Amerihealth Caritas
Based in Donora, United States
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Seniority
Staff
Department
Operations
Location
Donora
Industry
Hospitals and Health Care
Company size
6.3K
Contact information
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h•••••••@amerihealthcaritas.com
Phone
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Background
About Heather Hoak
I'm Heather Hoak, a Business Office Manager and experienced social worker based in Donora, PA. With 10 years of experience in the healthcare industry, I have developed a passion for helping individuals and organizations thrive. As a business office manager, I am responsible for verifying insurances, daily census, resident trust, completing Medical Assistance applications, accounts receivable, and a variety of other duties. I am also responsible for HR and payroll. In addition to my business office management skills, I also have a background in social work. Most of my professional experience is in skilled nursing. I have years of experience being the Director of Social Services in skilled nursing facilities, as well as home healthcare. I have worked with diverse populations, providing support and resources to those in need. This experience has taught me the importance of empathy, patience, and effective communication.
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