Heather King

Background

About Heather King

I’m a communications professional with over twenty years’ experience in explaining complex concepts to non-specialist audiences. I’ve worked in training, management development, copywriting, technical writing, and UX writing roles in a range of industries in both Australia and Europe. What can I do for your organisation?1. Technical and UX Writing- Write or review user interface copy that meets users' needs- Map your technical processes and document them, working within whatever regulatory frameworks you operate in and using your preferred tools (e.g, Flare, Figma, Word, Confluence, bespoke systems)- Manage large documentation projects, including planning, research, stakeholder engagement, and document control.2. Editing- Edit your technical documentation, user interface elements, reports, research findings, communications, contracts, marketing collateral, web content, and any other business documents that need to be flawless- Advise all levels of staff on editorial matters, use of plain language, or MS Word questions.3. Creating Digital Media- Write scripts and story boards for videos and podcasts- Record and edit video voice-overs and podcasts- Film, edit and publish basic videos- Write blog posts that include media such as infographics, illustrations, podcasts, videos, and photos- Edit images for online use- Write / troubleshoot basic HTML and CSS.4. Training- Write clear, engaging training material and instructional documentation- Deliver training to groups or individuals, either face-to-face or online- Organise and document training events.I've mainly worked in the following industries- Software Development (Melbourne)- Health (Brisbane, Melbourne)- Finance (Brussels)- Transportation and Logistics (Brisbane- and Brussels-based roles)More information: https://heatherkingwriter.com/