Heather Lear

Background

About Heather Lear

At Salesforce, my focus is on orchestrating onboarding training that champions customer advocacy and meticulous attention to detail. The role leverages my specialized skills in post-sales processes and customer success, honed over recent years as a Field Enablement Manager. My team's mission is to streamline onboarding, elevating the employee experience and satisfaction. My track record includes designing impactful training programs that enhance engagement and drive productivity. With certifications in Salesforce administration, I navigate complex training environments to deliver solutions that resonate across international landscapes. Collaborating closely with global teams, I strive to foster an inclusive and dynamic environment that propels our collective success.