Heather Moody

Background

About Heather Moody

I have been with Target for almost 9 years! I love the company and what they are doing to continue to modernize the store. I have been in management for almost four years and have had 4 different management positions. I am currently a service and engagement / customer service team leader and have enjoyed this position the most. I get to interact with everyone who comes in the doors. The customer service aspect of my job is my favorite part. I have a high standard when it comes to service. I play a big role in talent management, hiring, and firing. I currently have about 40 team members that report to me directly and other team Members in the store that rely on my help as well as my peers and leaders. I am a huge people person and love to interact with the customers and employees. I truly enjoy being in a management position because I get the chance to help coach and mentor those who want to learn more and I love being able to make a difference. I believe that there is a big difference between a manager and a leader and I am a strong leader. I have 8.5 years of retail and customer service experience. I am always looking for more and want to always learn everything I can so that I can continue to be a great leader.