Heather Ramirez

Background

About Heather Ramirez

Extensive hands-on experience in health care provides excellent qualifications as a REGISTERED NURSE, Appeal and Grievance RN, PRECEPTOR, CLINICAL EDUCATOR, CASE MANAGER and DIRECTOR OF NURSING. Possess superior communication skills, quickly establishing and maintaining a sound rapport with all levels of medical personnel and patients. Work well independently or as part of a cooperative team effort. Function resourcefully in pressure situations, making critical decisions with sound judgment. Dedicated to continuous professional and educational improvement. Demonstrate a high degree of compassion for patients and their families. Key Strengths Include: • Utilize exemplary time-management skills in the coordination of multi-task responsibilities. • Well-versed in Medicare/Medi-Cal requirements, Managed HMO’s and protocols. • Experienced supervising a 165-bed facility, 32:1 case management work load and acting as a preceptor at a large senior care center, hospital and home health agency. • Maintained close working relationships with military personnel and their families, physicians, teachers, hospital personnel, licensed and non-licensed personnel.