Heather Roach
Customer Success Manager at Entitymed
Based in Fort Lauderdale, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Fort Lauderdale
Industry
Marketing Services
Company size
13
Contact information
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h•••••••@entitymed.com
Phone
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Background
About Heather Roach
Extensive background in facilities, operations, and customer service management. Demonstrated ability to research, develop, and implement strategic plans to facilitate growth and profitability. Energetic and detailed. Proven experience in managing a wide variety of concurrent projects and activities with limited resources requiring effective time management skills and the utilization of outside agencies where appropriate. Strong leadership skills. Accomplished at involving and empowering co-workers and volunteers of varying levels of responsibility to assimilate complex situations, define issues and goals, and develop clear solutions with measurable results. Excellent written and oral communication skills. Experienced in the development and delivery of many presentations that have resulted in increased awareness and thus profit gain for the organization. Creative problem solver. Facilities * Security * Project Management * Account Management * Website Management * Building Relationships * Process Improvement * New Business Development * Committee Participation * Fundraising * Social Media * Membership *
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