Heather Routh
Sr Ux Writer at Citi
Based in Salt Lake City, United States
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Seniority
Staff
Department
Writing/Editing
Location
Salt Lake City
Industry
Financial Services
Company size
201K
Contact information
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h•••••••@citigroup.com
Phone
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Background
About Heather Routh
As a Sr. UX Writer at Citi, I apply my MFA in Creative Writing and 10+ years of writing experience to craft clear, engaging, and user-friendly content for mobile apps, and websites. I work with cross-functional teams of designers, developers, product managers, and researchers to enhance the customer's clarity and usability of product experiences by simplifying and communicating complex ideas to broad audiences. My mission is to create content that informs, inspires, and delights customers at every stage of their journey. I am passionate about writing and learning, and I am always open to connect with other writers and professionals in the UX and content fields.
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