Heather Scott
Communication & Development Manager at Connection Network Agencies
Based in Oakville, Canada
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Seniority
Manager
Department
General Business & Management
Location
Oakville
Industry
Wholesale
Company size
5
Contact information
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h•••••••@connectionnetionnetwork.ca
Phone
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Background
About Heather Scott
A motivated, team oriented Manager with proven interpersonal skills demonstrated through a wide variety of positions involving IT Service Management and operations, technical support and training. Has an excellent work ethic, succeeds in a high-energy setting and has the ability to analyze a problem and offer effective solutions. 10+ years experience in IT Operations/Service Management focusing on Incident, Problem, Release, Change and Asset Management. Specialties-Knowledgeable in all areas of the telecommunication industry including wireline, wireless, internet and satellite- Adept background in IT Service Management processes and ITIL best practices -Excellent work ethic, succeeding in high-energy environments requiring strong organizational, communication and analytical skills.
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