Heather Shields

Background

About Heather Shields

Executive leadership: Strategic legal, business and human resource advisor to clients at all levels within large employees) decentralized organizations in the public and private sectors. Spokesperson on the management and resolution of complex employee and labour relations matters. Lead negotiator in complex legal processes and collective bargaining. Leadership in organization-wide change projects. Director and coach to teams of senior subject matter specialists. Senior legal advisor and counsel: Significant expertise in the public and private sector as senior advisor and counsel on all aspects of employment and labour law, human resource best practices and workplace policy in a multi-union environment, including collective agreement application and interpretation, employment law, grievance processes and resolution, employment standards, human rights, occupational health and safety matters, workers’ compensation, job evaluation, pay equity, compensation, and pension issues. Litigation and conflict resolution: Acted as lead Counsel in arbitrations, mediations, court and alternative dispute resolution proceedings. Workplace investigations: Developed and directed a workplace investigations unit. Conducted numerous workplace investigations in large, complex and small organizations in the private, public and post-secondary sectors. Directed internal specialists and external investigators in the conduct of complex workplace investigations. Trainer and Presenter: Developed and delivered in-person and on-line training on all aspects of labour and employment law to senior leaders, managers and human resources professionals. Contributor to industry publications. Specialties: Executive leadership. Strategic legal advisor. Chief spokesperson and lead negotiator. Specialist in employee and labour relations, and HR best practices. Educator, trainer, coach and mentor. Workplace investigator. Facilitator of dispute resolution, mediations and grievances. Collective agreement application and interpretation. Workplace policy analysis and drafting.