Heather Slicker

Background

About Heather Slicker

Out-of-the box thinker with extensive experience in a client and business support role. Loyal, energetic, and resourceful professional with a unique mix of experience in customer service and business operations. Career record of success servicing client needs in a high volume and fast paced environment. Skilled in providing excellent customer service and in fostering and sustaining lasting relationships and partnerships with business units, clients, and business partners. Capable lead in implementing valued process improvement initiatives aimed at enhancing productivity and streamlining processes to support growing business and client support teams. CORE COMPETENCIES: Project Management Order Management Operations Management Order Coordination Client Orders & Proposals Customer Service Business Process Design Talent Development E-Learning On-boarding Learning Design & Delivery Change Management Supply Chain Control Technical Skills: Oracle E-Business Suite | Salesforce.com | Microsoft Office | AS400 Cornerstone Learning Management System (LMS) Administrator | UPK Learning Design Tool | Brainshark