Heba Alshehri

Background

About Heba Alshehri

i'm an experienced technical support specialist, my responsibilities include offering technical help via phone, email, or in person, resolving hardware, software, and network issues swiftly and documenting interactions and solutions for future reference. in addition to having experience as s front-end developer, my tasks include creating attractive websites using html, css, and javascript, ensuring a seamless user experience across devices and browsers through responsive design and cross-browser compatibility. i'm holding a bachelor’s degree in information technology. additionally, i'm obtaining several certifications and possessing strong technical and soft skills that essential for my position as it support specialist. also, i have a membership of saudi council of engineers as it specialist.