Heena Singla

Background

About Heena Singla

I’m a results-driven Client Success Manager currently at Seequent, with a strong track record of delivering measurable growth through high-impact onboarding, strategic alliances, and customer-centric solutions across the SaaS and fintech ecosystems. With over 7 years of cross-functional experience spanning client success, partnerships, and operations, I thrive at the intersection of product, people, and performance. Previously at Zenda, I led initiatives that enhanced partner integration efficiency by 35%, scaled educational institution onboarding with a 95% retention rate, and drove 12%+ revenue uplift through strategic cross-sell opportunities. I’ve also contributed to GTM strategy in India & the UAE, influenced product development through voice-of-customer insights, and built trusted relationships across legal, tech, and finance teams. Let’s connect if you’re passionate about customer success, sustainable growth, and building meaningful partnerships!