Heidi Brooks
System Director of Patient Access at North Country Healthcare
Based in Lancaster, United States
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Seniority
Director
Department
Healthcare & Human Services
Location
Lancaster
Industry
Hospitals and Health Care
Company size
103
Contact information
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h•••••••@northcountryhealth.org
Phone
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Background
About Heidi Brooks
As a dedicated health care leader with 20 years of experience in Patient Access, I am passionate about optimizing the patient experience and streamlining access to care. Currently serving as the System Director of Patient Access, I lead a dynamic team of approximately 100 professionals. Driving operational efficiency, enhancing patient satisfaction, and implementing innovative solutions to improve front-end revenue cycle performance. My expertise spans patient registration, scheduling, financial clearance, and technology-driven access strategies. I thrive on fostering a culture of collaboration and continuous improvement, ensuring that every patient encounter is seamless and efficient. Committed to excellence, I leverage data-driven insights and industry best practices to enhance workflows and support organizational goals.
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