Heidi McKinnon

Background

About Heidi McKinnon

Executive-Level Pharmacist | Pharmacy Operations | Compliance | Customer Experience Welcome! I am a highly versatile Pharmacy Compliance Industry Expert with a passion for optimizing the customer experience in healthcare. I excel in leading pharmacy compliance and managing end-to-end operations in complex healthcare settings and start-ups. Compliance Expertise: With 18 active state pharmacist licenses and HCCA certification in HHS-OIG 7 essential elements of compliance, I possess a comprehensive understanding of FWA, Stark, False Claims, and anti-kickback regulations. Regulatory Accreditation: I have successfully facilitated URAC and NABP accreditations and excel in crafting policies and procedures (P&P) that exceed industry standards. Customer-Centric Approach: Driven by a focus on the customer experience, I employ program management strategies, working backwards, to improve processes and achieve positive results. Collaborative Leadership: I am skilled in working alongside regulatory agencies, including Boards of Pharmacy, FDA, and DEA, to ensure compliance and patient safety.