Heidi Nava
Vice President of Customer Success at Lumen Technologies
Based in Charlotte, United States
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Seniority
Vp
Department
Customer/Client Service
Location
Charlotte
Industry
Telecommunications
Company size
50K
Contact information
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h•••••••@lumen.com
Phone
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Background
About Heidi Nava
An insightful visionary who instills teams to drive for success and serves as a catalyst for change, human development, innovation and process improvement. A passionate, energetic and influential leader able to balance institution and expertise to gauge the appropriate timing and courses of action in the decision making process. Deep knowledge of the telecommunications industry with more than 20 years of experience leveraging financial controls, technology, capital and staff capabilities to increase revenue, reduce costs, develop teams and improve customer retention. Vast knowledge in global business, sales, operations, services and technology with the ability to flawlessly implement solutions that bridge the gap between strategic planning and tactical execution.
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