Heidi Parsons

Background

About Heidi Parsons

Works with team members to resolve challenges and receive training and support-Demonstrates the ability to coordinate quickly and efficiently with patients,center staff, insurance companies and outside agencies-Identifies billing and program coverage problems and communicates with the Client Benefit Manager and Client Benefits Team to resolve issues-Assists with logistical and/or clerical problem resolution related to the patient’s medical records, authorization and billing issues-Pre-verify benefits and eligibility for all HMO, PPO, Commercial, and Medicaid insurances for all old and new patients/clients-Meets frequently with Client Benefits Team and outside agencies for updates and policy and procedure changes-Entering the patient’s benefits information in KIPU CRM Software to ensure adequate date tracking for program compliance and billing-Maintain a list of all eligible clients for priority benefit programs by daily monitoring of intakes-Maintain enrolled client tracking data of participating clients in priority benefits programs.Input authorization information in the appropriate patient’s chart that is received via outside agencies-Complete required GPRA surveys upon entry and exit of enrolled KORE programs, up to 6 month follow-up.