Helen Dewar

Background

About Helen Dewar

A certified training and development professional with 15 years experience developing, delivering, monitoring, and evaluating adult learning programs • Proven experience in project management, quality control, and problem solving through the establishment and maintenance of two successful adult training companies • Excellent communication, negotiation, conflict resolution and mediation skills honed through the management of client and student concerns • Extensive experience in developing policies and procedures for the smooth operation of several training facilities, as well as in the training, evaluation and development of staff • Accurately performed the administrative and accounting operations of businesses, including detailed monthly reports, budgeting and bookkeeping using accounting software • Intuitive understanding of customer needs and excel at achieving customer satisfaction • Understand and respect the diversity of cultures and individual choices and competent at creating and maintaining a supportive environment for clients, students, and staff • Computer Skills: Microsoft Office Suite Specialties: Instructional Design Project Management Administration Communication/Mentoring Training