Helen Miles

Background

About Helen Miles

Current role as a MI Reporting Team Leader for Ayvens in Bristol. Created the first MI team within the Customer Service branch of Ayvens to deliver BAU, ad hoc and project reporting throughout the entire business and to external partners and our parent company, Societe Generale.We use statistical analysis, create dashboards, SQL, SAS and Excel, to report on daily, weekly and monthly credit/financial data. Adhoc tasks are carried out to improve processes, get more information out of data and find different ways of presenting important results. Main stakeholders include Ops Managers as well as Board of Directors, MD, Project Managers and White Label Manufacturers.As well as line managing a small team of amazing analysts, work involves project work such as the current FCA Redress Scheme. There is also a lot of liaising with IT and BA’s to help be the bridge between IT/data and the front end of the business to interpret needs both ways and requirements to push business decisions.